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1. Legal Process Outsourcing related FAQs

What is Legal Process Outsourcing?
Legal outsourcing refers to a law firm or company seeking legal support services from an external entity or legal support services company. When that entity is based in another country, it is then considered Offshoring.

What does an LPO do?
LPO companies are providers of offshore legal services to clients across multiple jurisdictions – mostly U.K. and U.S. The nature of outsourced legal work falls under four broad categories:
Contract drafting and review – primarily commercial contracts
Litigation Support
Evidence related work – reviewing documentary evidence procured through the discovery process
Drafting of pleadings and applications
Legal research related to the litigation
Intellectual Property: Copyrights, Trademark and Patents
Filing of claims
Prior art searches (looking for similar IP protections)
Claim infringement related notices and applications
Legal research and drafting – researching and providing legal advice in memo or opinion format on diverse areas of the law.
Some LPOs also undertake work in immigration law, tax law and insurance law related areas.
LPOs therefore provide the above-mentioned legal services to attorneys / companies in the U.S. and U.K. However, an attorney in the US always reviews work that is outsourced to an LPO before being sending the same to the ultimate client.

What are the standard remuneration scales?
Remuneration scales in the LPO sector are quite attractive. At the fresher level, depending on the organisation and location, a top tier LPO may pay between 15,000 – 25,000/- per month.

Do LPOs take on people part-time?
Yes, LPOs are open to taking people on a project basis – typically in 3-month cycles. Working part of the day is also an option, but will likely be considered an internship or on contract basis. This will have to be negotiated separately with the individual LPO, as it is not the norm.

Do LPOs take on students part-time?
Yes, some LPOs sometimes do take on students on a part-time basis.

Will I have to work night shifts?
As the LPO industry does not involve real time telephonic / e-solutions being provided to overseas clients, most LPOs do not function on a night shift system. However, there are a few LPOs that do work on a 24x7 system.

Normally do LPO offer drop and pick up facilities?
Yes, some do, though there is no industry standard; it depends on the city and LPO. For example Gurgaon based LPOs typically offer drop and pick up facilities.

I don’t live in a metro. I don’t want to leave my town eg. Nasik/Aurangabad/Nagpur. What opportunities would I have in this field here?
There are LPOs across the country, and some are being set up in non-metros as well. However, you will be limiting your opportunities by being immobile.

Do LPOs recruit non- law graduates?
Yes, the LPO industry does employ graduates from a non-law background. Typically non-lawyers are employed in two areas:
1. Patent related work: Engineers and other professionals from a technical background (biotech, medicine, IT) are employed by LPOs to draft and process patents that require a high level of technical input.
2. Basic Documentation: Graduates proficient in English are employed by the LPO industry to undertake legal transcription, document review, deposition summarizing, case summarizing etc.

2. Programme related FAQs

2.1. Admission related FAQs

How do I register for the programme?
Enrolment is through an online process. You have to fill out a simple registration form, and submit certain certificates, such as a certified copy of your graduation degree or final-year marksheets etc. Please visit the ‘How to Register’ section at www.ignouonline.ac.in/pgdlpo.

Where is the programme being conducted?
The programme will be delivered online.You can complete programme requirements at any place you choose, and are not location bound. Almost all of the programme’s testing and evaluation will also be conducted online.

What is the duration of the programme?
The minimum duration of the programme is one year. However, your admission is valid for 3 years.

What are the commencement dates of the programme?
The batch commences from Jan/July every year.

What is the late fee. When and how does the late fee apply?
The late fee is an additional fee of Rs. 200 levied on all enrolments after closing of last date for admission to Jan/July session.

What is the eligibility?
In order to be eligible for the programme, you need to be either
A law graduate
Or
A final-year law student

Is there any age bar?
No there is no age bar but the candidate must be at least a final-year law student.

I am not a law graduate. Can I enrol for the programme?
Unfortunately not. The programme is designed specifically for law graduates and law students.

I am a final-year law student. Can I enrol for the programme?
Yes. Final-year law students are eligible for the programme.

What is the fee and can I pay in instalments?
The programme fee is Rs 18,000/-. There is no instalment option, and the entire fee must be paid at the time of enrolment.

What are the payment schemes?
You may pay online using a credit card, or by submitting a demand draft.

Can we pay the fees through credit cards?
Yes. Please refer to the ‘How to register’ section at www.ignouonline.ac.in/pgdlpo for details on how to do this.

Can we pay through cheques?
No. Programme fees are accepted only via a credit card payment, or by a demand draft.

Can we send the DDs to any city other than New Delhi?
No. Payments may only be made directly to the University at its New Delhi campus.

2.2. Other Queries

Is P.G.D.L.P.O. training only for L.P.O.s?
Yes. The PGDLPO training programme is designed to ensure a fit for a legal professional in the LPO industry.

Does the programme help me for any other industry?
The programme is primarily designed for a fit in the L.P.O. industry. Yet, if you were to break down the course components, you find that much of what you learn in this course is relevant to being a legal profession in any industry:
English – While some parts of this relate to the L.P.O. industry, for example – knowledge of U.S. English and U.K. English, an in-depth understanding of drafting, which is also part of the course, is essential for a legal professional in any industry.
Similarly, online legal research skills are a value-add to a lawyer in any industry.
The personal effectiveness component, SPEED, is again useful for a legal professional in any industry.
While the LEAP portion of the programme does have an L.P.O. industry perspective, there are areas such as the ‘Contracts module’, which are still relevant to the legal industry at large.

Can we try your class and decide later?
No. The University rules do not permit any trials before enrolling for courses.

Is there any placement assistance?
No. At present, there is no placement assistance being offered to students of the programme.

Is the programme Central Government-accredited?
Yes. All IGNOU diplomas, degrees, and certificates are recognised by the Central Government, and are equivalent to diplomas, degrees, and certificates granted by any Indian university.

Is there someone I can speak with for any other queries?
Yes, you may reach either
The eGyankosh, IGNOU, New Delhi (only Technical Query)
+9111-29571923

Or

The IGNOU School of Law at
Delhi: +91 11 2953 1115